Subprocessors
Current subprocessors
We run the Service, its databases and the files you upload on servers we rent from Hetzner in Germany or Finland, listed below.
Services you connect yourself (for example Google Workspace, Microsoft 365, Slack, Salesforce, HubSpot, DocuSign or Zoom) are not listed: we exchange data with them only as you instruct.
| Provider | Category | Purpose | Location |
|---|---|---|---|
| OpenAI | AI model provider | Runs the AI models behind agents. Receives the prompts, documents and other content agents process. | United States |
| Stripe | Payment processing | Payments, subscriptions, invoices and refunds. | United States |
| Resend | Email delivery | Sends account and service emails. | United States |
| Migadu | Mailbox hosting | Hosts the peerx.ai mailboxes, so it holds the emails you send us, for example to [email protected] or [email protected]. | France |
| Sign-in | Google sign-in, if you choose it. | United States | |
| Cloudflare | Network delivery, security and website analytics | Runs the domain name system for peerx.ai, and carries and protects all traffic between you and our servers, through an encrypted tunnel to them. Counts page views and visits on peerx.ai with Cloudflare Web Analytics, which sets no cookies and runs without a consent choice. Stores the backup copies of our databases (Oceania). | Global network |
| Hetzner | Hosting | Rents us the servers the Service, its databases and the files you upload run on. | Germany or Finland (European Union) |
Planned change: Anthropic
From 10 December 2026 at the earliest, we may start using Anthropic's Claude models as the first AI model provider for agents' answers, with OpenAI kept as the backup. Anthropic would then receive the content an agent needs to answer, which is what OpenAI receives today: your messages to the agent, and the details from your account and your projects that the agent reads. If Claude does not return an answer, the same content goes to OpenAI. Nothing more is sent than today. Until that date, Anthropic receives none of your data. This section is our notice of that change; our Privacy Policy describes the content in section 4. If you object, see Changes to this list below, or email [email protected].
Supported, but not in use
Our software can also work with the providers below. We do not use them today, so none of them receives your data. Before we start using one, we will tell you at least 30 days in advance, as for any new subprocessor. The section above is that notice for Anthropic. The PeerX mobile apps will use three of them, and that notice is the next section.
| Provider | Category | Purpose | Location |
|---|---|---|---|
| NVIDIA | AI model provider | Could run AI models behind agents instead of OpenAI. | United States |
| Anthropic | AI model provider | From 10 December 2026 at the earliest, may run the AI models behind agents first, with OpenAI kept as the backup (see Planned change above). Until then it receives none of your data. | United States, and possibly other countries |
| Twilio SendGrid | Email delivery | Could send account and service emails. | United States |
| Amazon Web Services (Simple Email Service) | Email delivery | Could send account and service emails. | United States |
| Apple (Sign in with Apple) | Sign-in | Could let you sign in with your Apple account. | United States |
| Microsoft (sign-in) | Sign-in | Could let you sign in with your Microsoft account. | United States |
| Meta (Facebook) | Sign-in | Could let you sign in with your Facebook account. | United States |
| Sign-in | Could let you sign in with your LinkedIn account. | United States | |
| GitHub | Sign-in | Could let you sign in with your GitHub account. | United States |
| Google Analytics | Website analytics | Could measure how visitors use peerx.ai, and only for visitors who accept analytics cookies. | United States |
| Twilio | SMS | Could send SMS messages, such as verification codes. | United States |
| Google (Firebase, Maps and Search) | Push notifications, maps and web search | Could send Android notifications through Firebase Cloud Messaging, and run the location lookups and web searches agents make. | United States |
| Apple (Push Notification service) | Push notifications | Could send iOS notifications. | United States |
| Serper | Web search | Could run web searches for agents; search queries may contain content from your requests. | United States |
| Microsoft (Bing Search) | Web search | Could run web searches for agents; search queries may contain content from your requests. | United States |
| Sentry | Error monitoring | Could collect error reports, which can include the account and request involved. | United States |
| PagerDuty | Operations alerting | Could alert our team to service incidents; alerts can include account identifiers. | United States |
| PayPal | Payouts | Could pay out to professionals who receive payments through PeerX. | United States |
PeerX mobile apps
The PeerX apps for iPhone and Android use the providers below, for people who install an app, from the day the apps are released. Four of them are new: Sign in with Apple, Apple Push Notification service, Firebase Cloud Messaging and Firebase Crashlytics. This list is our notice of that change. Our Privacy Policy says what each one receives.
| Provider | Category | Purpose | Location |
|---|---|---|---|
| Apple (Sign in with Apple) | Sign-in | Signs you in to the iPhone app with your Apple account, if you choose it. We ask Apple to end the app’s access when your account is deleted. | United States |
| Apple (Push Notification service) | Push notifications | Delivers notifications to the iPhone app. Receives your device’s notification token and the notification. | United States |
| Google (Firebase Cloud Messaging) | Push notifications | Delivers notifications to the Android app. Receives your device’s notification token and the notification. | United States |
| Google (Firebase Crashlytics) | Crash reports | Receives a crash report when an app crashes: what the app was doing, the device model, operating system and app versions, an installation identifier and your PeerX user identifier. No name, email address or conversation content. | United States |
| Sign-in | Google sign-in in the apps, if you choose it, as on the website. | United States | |
| OpenAI | AI model provider | Runs the AI models behind agents, as on the website. In the apps, nothing is sent until you have agreed to it in the app. | United States |
Changes to this list
We will notify customers of any new subprocessors at least 30 days in advance. If you object to a new subprocessor, you may terminate your agreement in accordance with our Terms of Service. The Data Processing Agreement sets out how subprocessors are engaged.